Put it on, Reclaim your life!

Sleep test results should be professionally interpreted by a Registered Polysomnographic Technologist (RPSGT) or a doctor. The most critical data in the report is the Apnea-Hypopnea Index (AHI), which is the average number of times breathing pauses and insufficient breathing occur per hour during sleep:

• Normal: Less than 5 times per hour
• Mild Sleep Apnea Patients: 5 to 15 times per hour
• Moderate Sleep Apnea Patients: 16 to 30 times per hour
• Severe Sleep Apnea Patients: More than 30 times per hour

In addition to AHI, professionals will analyze your blood oxygen saturation. If blood oxygen drops below 90% during sleep, it indicates that the body and brain are in a state of hypoxia, which can lead to a series of health problems, primarily affecting the cardiovascular system and the brain, in the long term. Furthermore, the report will also show whether your deep sleep (N3) is being disturbed by frequent awakenings.

If the AHI in your report is above 15 (indicating moderate or severe sleep apnea), the medical community generally strongly recommends starting CPAP (Continuous Positive Airway Pressure) treatment. This effectively opens the blocked airway, instantly eliminates snoring, and restores normal blood oxygen levels.

Before formally purchasing or long-term use of a CPAP machine, medical professionals will suggest you undergo a CPAP titration test. By trying the CPAP machine during sleep, the most suitable pressure (cmH2O) range for the severity of your airway obstruction can be found, ensuring the treatment is both comfortable and effective.

Starting to use a CPAP machine is a process that requires both physical and mental adjustment, and it is absolutely normal to feel slightly unaccustomed initially when wearing it. You do not need to face these challenges alone; Celki VitalAire’s professional therapy consultants and service team will be your strongest support during the adaptation period, accompanying you throughout the transition.

During your exclusive adaptation program, our therapy consultants will provide professional assistance:

• Personalized Mask Fitting and Adjustment: Mask comfort is key to treatment success. Consultants will guide you on the correct wearing technique, precisely adjust the head strap tightness, and effectively solve common problems such as air leaks, facial pressure marks, or feelings of claustrophobia.
• Fine-Tuning Comfort Settings: Based on your real sleep feedback, consultants will adjust the CPAP machine’s advanced comfort settings for you, such as activating the expiratory pressure relief function (like EPR), and adjusting the temperature of the smart humidifier and heated tubing, thereby alleviating discomfort caused by dry nose, dry throat, or excessive pressure.
• Cloud Data Monitoring and Proactive Follow-up: In the early stages of treatment, consultants will closely monitor your sleep data (including usage hours, leak rate, and residual AHI index) through a secure cloud system. We will proactively contact you to understand your progress and provide targeted improvement suggestions, ensuring the treatment plan truly takes effect.

Under the attentive guidance of our professional consultants, the vast majority of patients are able to successfully adapt to CPAP treatment within two to four weeks, regain control of their breathing rhythm, and begin to enjoy the benefits of deep, snore-free, quality sleep.

Celki VitalAire is the first medical equipment and service provider in Hong Kong to offer diagnosis and treatment solutions for sleep apnea, having served sleep apnea patients in Hong Kong since 1987. We are also the largest pioneer in the sleep industry in Hong Kong.

As the official authorized distributor for multiple international top brands, we offer comprehensive local original factory warranty and maintenance services, ensuring the best protection for your health investment. At Celki VitalAire, you will absolutely not encounter unscrupulous sales practices such as "selling parallel imports as genuine goods," "mixing parallel imports," or "mixing inferior goods." We guarantee that every CPAP machine sold is 100% genuine original factory product.

Whether you live on Hong Kong Island, Kowloon, or in the New Territories, one of Celki VitalAire's many stores (which also serve as experience centers) is always near you. Our professional team is readily available to provide mask trials, equipment trials and adjustments, as well as daily usage and maintenance advice.

We introduce different brands and models from around the world to cater to the diverse needs of patients, as there is no uniform standard for comfort, and treatment is long-term. Patients need to try them out to choose the product that suits them best.

We are more than just a retailer; we are a professional service provider. Many unscrupulous retailers in the market focus only on profit and do not understand the needs of patients. For Celki VitalAire, profit is only one part; more importantly, we provide diverse after-sales services to ensure patients can truly adapt to using the CPAP machine and regain their health.

The medical community strongly recommends that patients with moderate to severe sleep apnea start CPAP treatment as soon as possible to reduce the risk of cardiovascular diseases. However, you do not need to purchase it immediately. Celki VitalAire offers flexible "DreamCatcher Adaptation Program" and "SleepWell 360 Subscription Plan" options, allowing you to rent and adapt to the machine at a low cost first. Once you confirm the treatment is effective and suitable for you, you can embark on the long-term treatment journey.

This depends on the specific terms of your personal medical insurance policy. In Hong Kong, many comprehensive medical insurances covering outpatient or specialist treatment can fully or partially reimburse the costs of sleep tests and CPAP machine purchases, provided you have a doctor's referral letter. We recommend you consult your insurance advisor, and Celki VitalAire is also happy to provide you with detailed receipts and/or relevant documents for claiming purposes.

Generally, civil servants and their dependents (who need to confirm their related medical coverage themselves) who undergo a sleep test through the proper channels and are advised by a doctor to use a CPAP machine can apply to the government for related subsidies. We cannot apply directly on your behalf, but based on our years of relevant experience, we can provide support for your subsidy application and provide you with detailed receipts or relevant documents for application purposes.

CPAP is a non-invasive physical treatment with no drug side effects. Initial users may experience slight discomfort, such as dry nose, mask pressure marks, or minor air leaks. These issues can usually be easily resolved by using a humidifier, re-adjusting the pressure, or changing to a different size mask. Our registered polysomnographic technologists will follow up with you throughout the process to ensure you comfortably get through the adaptation period.

You can contact us through the following methods to book a free consultation:

1. Fill out the Contact Form Below
2. Online Appointment: Book through Celki VitalAire's online appointment system.
3. Phone Contact: Call our customer service hotline at 2332 3366.
4. WhatsApp: Chat with us via the official WhatsApp lines for each store.

• Causeway Bay: 9482 2116
• Central: 9482 0006
• Mongkok: 9380 1513
• Shatin: 9438 1986

On the day of the appointment, our professional consultants will provide you with:

1. Preliminary Report Interpretation: Preliminary confirmation of your AHI and specific treatment needs.
2. Equipment Introduction: On-site demonstration of different CPAP models (such as ResMed and Prisma series).
3. Mask Trial: This is the most crucial step! We will measure your facial dimensions and let you try on nasal masks, full face masks, or nasal pillow masks, and connect them to the CPAP machine to experience the actual pressure, ensuring no air leaks and comfortable wear.

After a satisfactory trial, you can choose to purchase or rent based on your budget and needs. Celki VitalAire offers highly flexible options:

• Direct Purchase of CPAP Machine: Includes the main unit, mask, and basic accessories, with the option to choose a treatment plan based on the required service support.
• SleepWell 360 Monthly Plan: If you want comprehensive ongoing support, this is a very popular choice. By paying a fixed monthly fee, you can enjoy the machine, regularly receive replacement accessories (such as filters, masks, etc.), and cover maintenance, on-site support, and related medical services, greatly reducing worries.

Celki VitalAire's service only begins after you take the CPAP machine home to start treatment.

Our professional team will track your usage data through cloud technology and proactively contact you in the early stages of treatment to help resolve any adaptation difficulties (such as air leaks, dry nose, or pressure discomfort), ensuring your CPAP treatment achieves its maximum effect.